Missing Script Field – Cannot Find Script Field in AI Promonet Solution

If you’re unable to locate or activate the “Script” button within AI Promonet, follow these steps to resolve the issue.

Step-by-Step Instructions

1.  Activate the Script Button:

• • Navigate to the agent configuration settings.
  • In the agent behavior customization section, locate the “Script” button.
  • Toggle the “Script” button to the ON position to enable the script field.

2.  Switch Agent Type:

• • If the “Script” button isn’t visible, you may need to change the agent type.
  • Switch the Agent Type from “Lead Engagement” to “Sales Representative” to make the script toggle appear.

3.  Enter and Configure the Script:

• • Once the script field is enabled, input your desired script.
  • Ensure the script aligns with your sales call objectives.

4.  Save Changes:

• • After configuring the script, click “Save Changes” to apply your settings.

Additional Support

If the script field remains inaccessible after these steps, please contact AI Promonet support for further assistance.