Twilio Integration and Setup

In this guide, you will learn how to integrate Twilio with AI Promonet. By following these simple steps, you will be able to assign agents to a phone number through your Twilio account.

Steps to Integrate Twilio with AI Promonet

1.  Create or Access Your Twilio Account

• • If you don’t have a Twilio account, sign up for a new one. Otherwise, log in to your existing Twilio account.

2.  Find Your Account Details

• • After logging in, select the desired Twilio account.
  • Locate the Account SID and Auth Token at the bottom of the page.

3.  Access AI Promonet Workspace

• • Go to your AI Promonet Workspace by selecting the appropriate Workspace.

4.  Navigate to Twilio Integration Settings

• • Click on the Settings tab.
  • Find the section for Twilio integration.

5.  Enter Your Twilio Credentials

• • Copy the Account SID and Auth Token from Twilio.
  • Paste them into the corresponding fields in AI Promonet.

6.  Save Your Changes

• • Click on Save Changes.

That’s it! You have successfully integrated Twilio with AI Promonet. Now you can assign agents to phone numbers using your Twilio account.

Good to know: Twilio usage fees will be charged separately, directly by Twilio.